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Many well known business authors stress that the people in an organization are critical to the success of the firm. Improving the skill levels of the people in the organization increases the potential for success of the firm. The front line supervisor is an important cog in completing the task of skill development. One of their supervisory duties is to develop the skill levels of each employee by learning his/her strengths and assigning tasks according to development need. A good supervisor delegates work that develops employees’ skills, provides training to staff members, and monitors their development with positive reinforcement and data to show their progress. The supervisor must have a plan to develop staff and continue to monitor the success of the plan.

I am working with one of my clients on developing a plan to increase sales for a product that the firm sells. Together, we have developed a six month plan with weekly installments which includes benchmarks to determine success. He has noticed improvement in sales as was planned, but is more pleased with the relationship that is being built thru the training with him and the staff.

How are your people performing? Do you have a plan to develop your staff? Contact me at Bill@BillConnerConsultant.net for some suggestions.